Wednesday, June 29, 2011

And now we know!! Pass it on.. Let's get these jobs back on US soil

Any time you call an 800 number
(for a credit card, banking, charter communications, health and other insurance, computer help desk, etc)
and you find that you're talking to a foreign customer service representative
(perhaps in India, Philippines, etc),
please consider doing the following:

After you connect and you realize that the customer service representative is not from the USA
(you can always ask if you are not sure about the accent),
please, very politely
(this is not about trashing other cultures)
say, "I'd like to speak to a customer service representative in the United States of America."

The rep might suggest talking to his/her manager,
but, again, politely say, "Thank you, but I'd like to speak to a customer service representative in the USA."
That's the rule and the LAW.

It takes less than one minute to have your call re-directed to the USA.
Tonight when I got redirected to a USA rep, I asked again to make sure - and yes, she was from Fort Lauderdale.

Imagine what would happen if every US citizen insisted on talking to only US phone reps from this day on.
Imagine how that would ultimately impact the number of US jobs that would need to be created ASAP.
If I tell 10 people to consider this and you tell 10 people to consider doing this - see what I becomes an exercise in viral marketing 101.

Remember - the goal here is to restore jobs back here at home - not to be abrupt or rude to a foreign phone rep. You may even get correct answers, good advice, and solutions to your problem - in real English.

Sunday, June 26, 2011

“Sometimes I would like to ask God why He allows poverty, famine, and injustice in the world when He could do something about it….
But I’m afraid He might ask me
the same question.”

Buda Family Adoption

Grab This!

Although I don't know this family, a dear friend who is also in the process of adopting 2 precious girls with Down's Syndrome passed this along with me. Please feel free to pass this info along. Most of these special kids are institutionalized in horrific conditions in foreign countries. Thanks

Friday, June 24, 2011

Too Good Not to Share

A Blue Rose

Having four visiting family members, my wife was very busy, so I offered to go to the store for her to get some needed items, which included light bulbs, paper towels, trash bags, detergent and Clorox. So off I went.

I scurried around the store, gathered up my goodies and headed for the checkout counter, only to be blocked in the narrow aisle by a young man who appeared to be about sixteen-years-old. I wasn't in a hurry, so I patiently waited for the boy to realize that I was there. This was when he waved his hands excitedly in the air and declared in a loud voice, "Mommy, I'm over here."

It was obvious now, he was mentally challenged and also startled as he turned and saw me standing so close to him, waiting to squeeze by. His eyes widened and surprise exploded on his face as I said, "Hey Buddy, what's your name?"

"My name is Denny and I'm shopping with my mother," he responded proudly.

"Wow," I said, "that's a cool name; I wish my name was Denny, but my name is Steve."

"Steve, like Stevarino?" he asked. "Yes," I answered. "How old are you Denny?"

"How old am I now, Mommy?" he asked his mother as she slowly came over from the next aisle.

"You're fifteen-years-old Denny; now be a good boy and let the man pass by."

I acknowledged her and continued to talk to Denny for several more minutes about summer, bicycles and school. I watched his brown eyes dance with excitement, because he was the centre of someone's attention. He then abruptly turned and headed toward the toy section.

Denny's mom had a puzzled look on her face and thanked me for taking the time to talk with her son. She told me that most people wouldn't even look at him, much less talk to him.

I told her that it was my pleasure and then I said something I have no idea where it came from, other than by the prompting of the Holy Spirit. I told her that there are plenty of red, yellow, and pink roses in God's Garden; however, "Blue Roses" are very rare and should be appreciated for their beauty and distinctiveness. You see, Denny is a Blue Rose and if someone doesn't stop and smell that rose with their heart and touch that rose with their kindness, then they've missed a blessing from God.

She was silent for a second, then with a tear in her eye she asked, "Who are you?"

Without thinking I said, "Oh, I'm probably just a dandelion, but I sure love living in God's garden."

She reached out, squeezed my hand and said, "God bless you!" and then I had tears in my eyes.

May I suggest, the next time you see a BLUE ROSE, don't turn your head and walk off. Take the time to smile and say Hello. Why? Because, by the grace of GOD, this mother or father could be you. This could be your child, grandchild, niece or nephew. What a difference a moment can mean to that person or their family.

From an old dandelion! Live simply. Love generously. Care deeply. Speak kindly. Leave the rest to God.

"People will forget what you said, People will forget what you did, but people will never forget how you made them